Healthcare · Bengaluru · Web App
MediConnect — Patient Management Portal
No-show rate down 42%. Admin workload reduced by 60%. 3,000 patients onboarded in the first week.
Outcomes
The challenge
Patient data fragmented across 3 disconnected systems. Appointment scheduling handled entirely by phone calls.
Context
MediConnect ran patient records, billing and scheduling in three disconnected systems. Front-desk staff spent most of their day reconciling between them and the entire appointment flow happened over the phone — with the no-show rate that came with it.
Our approach
Unified data model with HIPAA-aware access
We modelled patients, encounters, vitals and bills under one schema with role-based access — and routed every read/write through audited APIs so compliance posture wasn't dependent on developer discipline.
Online booking that reduced no-shows
Self-serve booking, slot management, reminder cadences over WhatsApp/SMS, and a no-show prediction signal that nudges high-risk appointments harder.
Doctor dashboards that respect the clinical workflow
Today's queue, vitals-at-a-glance, prescription pad with drug-interaction checks. Designed by sitting next to doctors during clinic hours, not in a planning room.
The result
Unified web portal with online appointment booking, shared medical records, and role-based doctor dashboards.
No-show rate down 42%. Admin workload reduced by 60%. 3,000 patients onboarded in the first week.
Technologies we used
Next.js
Next.js development company — App Router, RSC, SSG/ISR, edge runtime. The team that lifted StyleNow from Lighthouse 42 to 94 on Next.js 14.
Hire Next.js developers →Node.js
Node.js development company — APIs, microservices, real-time backends. TypeScript-first Node.js engineering for SaaS, e-commerce and high-throughput services.
Hire Node.js developers →PostgreSQL
PostgreSQL engineering — schema design, multi-tenant architecture, performance tuning, migrations and high availability for SaaS and analytical workloads.
Hire PostgreSQL developers →AWS
AWS development partner — well-architected workloads, IaC (Terraform/CDK), CI/CD, observability and cost optimisation for SaaS and enterprise teams.
Hire AWS developers →More case studies
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