Service · UI / UX Design

Design your users will actually finish their tasks in

Real research, token-driven systems, accessibility by default — design that doesn't just look great in screenshots, it survives contact with real production data and real users.

figma.com/file/MediConnect-DS
Dashboard / Home 1280 × 720
Good morning, Aanya
Patients today84+6
Avg wait time9m−2m
Tele-consults23+3
ink/strong
ink/muted
brand/500
success
warning
accent
0
Components
WCAG AA
100% pass
142
Design tokens
81%
Task completion
Finalising design-system · v2.4MediConnectjust now
What we design

Six design problems, one disciplined approach

Whatever surface you're designing — dashboard, mobile, brand — the discipline is the same: research, system, accessibility, sign-off.

SaaS dashboards & data UI

Information-dense apps where every pixel matters — auditable financial UIs, observability dashboards, ops consoles. Speed, clarity, density.

Mobile UX

Native-feeling iOS and Android apps — proper touch targets, platform conventions, gesture-driven flows, accessibility-first.

E-commerce & checkout

Storefronts, product detail pages, multi-step checkouts — designed against real conversion data, not aesthetic gut-feel.

Design systems

Token-driven component libraries that make a 50-page product feel like one product — and let developers build 3× faster.

Regulated UX

Healthcare, fintech, gov-tech — UX that complies with WCAG, audit-trails, and the unforgiving expectations of regulated workflows.

Brand & motion

Identity systems, illustration libraries, hero motion. Brand that holds up at every scale, from app icon to billboard.

Tools we work in

The toolset we ship in

Standard tools your in-house team can pick up on day one — no proprietary vendor lock-in.

Design
  • Figma
  • Adobe XD
Prototyping
  • Framer
  • InVision
Components
  • Storybook
  • Tokens Studio
Brand
  • Illustrator
  • Photoshop
Motion
  • After Effects
  • Rive
Research & ops
  • Notion
  • Maze · Hotjar
How we ship

From research to handover in six accountable steps

Every phase has a written deliverable, a fixed timeline, and a sign-off gate.

  1. 01

    Discovery & user research

    Research

    Stakeholder interviews, competitive teardown, jobs-to-be-done framing, user interviews. Real research, not a half-day of "what feels right."

    • 5–10 customer interviews
    • Stakeholder workshops
    • Competitive UX audit
    • Personas + JTBD map
  2. 02

    Information architecture

    Architecture

    Site / app structure, screen flow, navigation model, content hierarchy. Designed before any pixel — wrong here is expensive everywhere else.

    • Site/app map
    • Screen flow diagrams
    • Card-sorting validated nav
    • Content matrices
  3. 03

    Lo-fi wireframes

    Wireframes

    Greyscale, low-fidelity wireframes for the critical flows. Fast iteration — we burn 3–5 versions in a week, throwing away anything that doesn't work.

    • Greyscale wireframes
    • Critical-flow coverage
    • Internal pressure-tests
    • Cheap to throw away
  4. 04

    High-fidelity & design system

    Visual

    Pixel-perfect screens, design tokens, component library, accessibility checks. A system, not a deck of one-offs.

    • Token system (color/spacing/type)
    • Component library in Figma
    • WCAG AA contrast checks
    • Dark mode where applicable
  5. 05

    Interactive prototype + user test

    Validation

    Clickable Figma / Framer prototype tested with real users. We watch 5–8 sessions, take notes, change what fails.

    • Clickable prototype
    • 5–8 moderated sessions
    • Heatmaps / Maze data
    • Documented findings
  6. 06

    Dev handover & QA

    Handover

    Specs, tokens, Storybook stubs, design QA on staging builds. We stay on through implementation — pixel parity is on us.

    • Engineering specs + tokens
    • Storybook scaffolds
    • Design QA on staging
    • Component sign-off
Featured project

From 27% to 81% completion. Real numbers.

Healthcare SaaS · 4-week design sprint

MediConnect Healthcare

The challenge

10-year-old healthcare portal with 27% task-completion. Doctors abandoning the EMR mid-consultation. Compliance audit flagging accessibility gaps. Brand felt 2009.

What we shipped

Modern token-driven design system, redesigned consultation flow, WCAG AA across all screens. Task-completion 27% → 81%. Doctor NPS +42 points. Audit cleared.

27% → 81%Task completion
+42Doctor NPS
WCAG AAAccessibility
What we measure

Targets we commit to in writing

Every project ships with these gates closed — not aspirational, contractual.

0
WCAG AA contrast
0
Component coverage
0%
Task completion
0 sessions
User-test runs
The system we ship

One source of truth — tokens

Designs and code agree because they're reading the same JSON. Change a token, every screen and every component updates.

tokens/design-tokens.tsDesign tokens · TypeScript
 1// Tokens are the contract between design and code. 2export const tokens{ 3  color: { 4    brand: { 50: "#eef2ff", 500: "#6366f1" }, 5    ink:   { muted: "#64748b", strong: "#0f172a" }, 6  }, 7  space: [0, 4, 8, 12, 16, 24, 32, 48, 64], 8  radius: { sm: 6, md: 10, lg: 16 }, 9  type: { h1: "Inter 700 / 32 / -0.4" },10  elevation: { card: "0 1px 3px rgba(15,23,42,.06)" },11} as const;1213// Same JSON ships to Figma · Storybook · runtime CSS — one source of truth.
Why teams choose us

How we're different from a freelance designer

DimensionNextGenUsTypical design freelancer
Real user research 5–10 customer interviews + JTBD framing"We know the user"
Design tokens & system Token-driven from day one — scales to 50+ pagesOne-off screens, copy-paste maintenance
Accessibility (WCAG) Built in — contrast, focus, keyboard, ARIA"Add it later"
User testing before launch Moderated sessions on a clickable prototypeShip and hope
Design QA on the build Pixel-parity sign-off on stagingEngineers freestyle from a static
Source files & IP Full Figma + tokens transferred to your teamStays in their workspace
What you can expect

Outcomes we commit to in writing

4 – 10 wkTypical design timeline
5 – 8User-test sessions / project
WCAG AAAccessibility default
1 systemTokens · components · docs
Common questions

Things people ask before they sign

  • Research first, always — even on small projects. Minimum is 5 customer interviews and a competitive teardown. Without that, design is taste — and taste is a coin-flip. We've walked away from projects where research wasn't allowed.

Start your software project today

Ready to build something great?

Whether you need a custom web app, a mobile product, or want to explore our HRMS and SFA platforms — let's talk. No commitments. Just a conversation about your goals.