10+ years in client success
Karan manages client relationships from project go-live through to long-term account growth and renewal. His team handles post-launch support for 200+ delivered projects and SaaS accounts across NextGen Digital Craft's client portfolio. He introduced the proactive check-in process that reduced client churn by 60% and drove NextGen Digital Craft's high Net Promoter Score.
Whether you need a custom web app, a mobile product, or want to explore our HRMS and SFA platforms — let's talk. No commitments. Just a conversation about your goals.
